What is the cancellation policy?
At Baku VIP Transfer, you can cancel your ride up to 48 hours before the scheduled pickup time.
- If you cancel within this time, you will receive a full refund.
- The refunded amount will be processed within a couple of business days.
- Cancellations made less than 48 hours before the ride are not eligible for a refund.
To cancel, go to your account → Rides Management, select the ride, and click Cancel.
This ensures you can manage your trips easily and get your money back when needed.