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What is the cancellation policy?

At Baku VIP Transfer, you can cancel your ride up to 48 hours before the scheduled pickup time.

  • If you cancel within this time, you will receive a full refund.
  • The refunded amount will be processed within a couple of business days.
  • Cancellations made less than 48 hours before the ride are not eligible for a refund.

To cancel, go to your account → Rides Management, select the ride, and click Cancel.

This ensures you can manage your trips easily and get your money back when needed.